As the born digital era catches speed, banks and financial institutions must treat this shift as an opportunity to reinvent the value they provide. The rise of Fintech has challenged the legacy banking business processes that lack organizational agility. Digital transformation is the need of the hour and we have been helping our clients accomplish it. Our commitment to technology along with delivery excellence has enabled us to dislodge multiple incumbents with our fearless approach to process automation without worrying about revenue cannibalization.
Asset Managers, traders, wealth managers and Financial Institutions, across Banking and Capital Markets are forced to change their business operations, disrupted by regulations, intense competition, continuous threat of substitutes and disruptive innovations. Large banks and financial institutions have realized that adding more people is not the strategic solution to address present and future demand. Operations groups are encouraged to identify creative ways to manage operational stability while reducing cost year on year.
To meet tightened regulatory policies and capital market requirements, banks have been adopting platform-based solutions and automation. Enhancing operations quality and productivity is now an organization wide mandate and not only limited to Quality and IT teams.
SJM’s suite of Capital Markets offerings for operations transformation enables banks and financial institutions to focus on their core strategy and product design, while alleviating their concerns on managing operations. Our solutions help in reengineering and centralizing processing services using lean methodologies, to derive the insights from humongous amounts of data while enhancing customer experience.
Our rich domain expertise, coupled with our Automation First approach, leveraging RPA, ML/AI, NLP, OCR and Analytics enables banks and financial institutions to scale operations while ensuring optimum service delivery.
Our solutions have helped customers reduce their Total Cost of Ownership in the range of 15% to 55%.
